Frequently Asked Questions

How will I receive my floor plan?
Your floor plan will be sent by email to you.

What formats will my floor plan be supplied in?
Your floor plan can be supplied in various file types ready to use on your web site and print property details. These file types are wmf, jpeg, pdf and word. Should you require any other file types please let us know.

How do I send my sketch to you?
You can either email or efax or  your sketch to us.

How quickly will I receive my floor plans?
All floor plans should be returned to you in 24 hours or less.

What happens if my floor plan needs amendments?
Should the plan require any changes or amendments simply mark the changes onto the plan and fax or email it back to us.

Are there any additional charges for changes or amendments?
No, we will make any corrections or changes within 14 days at no additional cost.

How do I set up an account with you floorplanet.com?
Just email us with your company’s details and expected voloumes.

How do I pay for my floor plans?
We will invoice you each month for all plans designed during the month. Payment is due within 7 days thereafter.

Will the floor plan have the overall size of the property?
Yes, all our floor plans will be supplied with the overall size of the property in both metric and imperial measurements. We will not include these measurements if the plan has not been drawn using the Floorplanet sketch sheet.

Can I draw the sketch using imperial or metric measurements?
Yes, we will accept sketches using either measurements.

Will the plan show both imperial and metric measurements?
Yes, your plan will include both measurements.

Will my plan show room names?
Yes, your plan will include the room names, which you mark on the sketch. The plan will not include room names if the room is too small to contain the text (i.e. cloakroom).

Do I need to have any experience to use Floorplanet's services?
No, you don’t need any experience to draw a floor plan using our service.

How do I get started?
First thing is to download the word or pdf sketch sheet for this web site. Once you have familiarised your self with it your ready to get started, visit the property and sketch it’s layout.

What if the property is too large to fit on one sheet ?
It is no problem to draw a property on a number of sheets as long as they are clearl marked as to which area fits into the other.

Can you guarantee a 100% accurate floor plan ?
We draw all our plans to RICS guidlines.The floor plans we draw are designed to indicate the properties general layout and approximate size in order for the potential buyer to see the layout on the internet or on a brochure without having to physically visit the site. All our floor plans normally have a standard disclaimer on them.

Why should I use the Easy Property Sketch word document ?
The document is set up for for first time users to know what symbols to use and for what information to provide. If you are unable to print this document clearly then plain blue squared graph paper availabe at most stationers is sufficient to use.

Why does the paper have a blue grid ?
The blue grid with help you with scale when sketching the property. One small square on the grid paper should represent 6 inches. One large square should represent 5 feet.Therefore it is not necessary to write all the dimensions as long as you draw the property to scale we will be able to calculate lengths from these squares.

How do I sketch a wall, door, window, bath etc ?
A sample of most of the symbols needed is shown on the bottom of the Easy Property Sketch word document. Please also view or print the sample sketches shown above to see how easily the symbols can be used to draw a property.

What if the symbol for an object is not on the Easy Property Sketch word document ?
The Word document shows the most common symbols that are used. If the symbol does not appear just sketch your own simple symbol and label it clearly.